Refund Policy
March 27, 2024 2024-03-27 15:42Refund Policy
Thank you for choosing Topptek for your subscription and trial needs. We are committed to ensuring your satisfaction with our services. Below is our refund policy to guide you through the process:
Payment Security:
All payments made through Topptek are securely processed by Stripe, ensuring the safety of your transactions.
Refund Request:
If you wish to request a refund, please do so within 7 days of your initial transaction. We offer a full refund for both subscription and trial purchases made on the Topptek platform.
Refund Rejection Cases:
Topptek reserves the right to reject refund requests under certain circumstances, including but not limited to:
Any attempt by the client to compromise our data security or harm our services, team, assets, or reputation.
Intentions of the client to resell Topptek services.
Involvement of the client’s account in fraudulent activities, such as affiliate fee fraud.
Refund Procedure:
To initiate a refund request, please contact Topptek via email at contact@topptek.com. Your email message must:
Be sent from the email associated with the payment.
Include the date of the transaction for reference.
Review Process:
Upon receiving your refund request, Topptek will review it within 3 business days to ensure compliance with our refund policy.
At Topptek, we value your trust and strive to provide a seamless experience. Should you have any questions or concerns regarding our refund policy, please don’t hesitate to reach out to us. We’re here to assist you every step of the way.